Privacy policy

Who we are

Xiqiao (西桥, “we”) is a B2B growth consultancy with offices in Shanghai and London. Legal entity: Operated by Xiqiao, London and Shanghai. Privacy contact: sales@westqiao.com.

What we collect

• Details you give us: name, email, company, WeChat ID and anything you write when you contact us or book a call.
• Booking data: if you book through Calendly, Calendly collects the details you enter and passes them to us.
• Basic technical data such as IP address and browser type, which our hosting provider logs for security.

How we use it

To reply to your enquiry, arrange and hold the call, send follow-ups you asked for, and keep the site secure. Our legal bases are your consent, our legitimate interests, and steps taken at your request before a contract. For individuals in mainland China we rely on your consent under the Personal Information Protection Law.

Who we share it with

Only with providers that help us run the business, such as website hosting (Cloudflare), Calendly and our email provider. We do not sell your personal data.

International transfers

Your data may be processed in China, the UK, the EU or the US. Where the law requires it, we put safeguards in place.

How long we keep it

Enquiry data is kept for up to 24 months after our last contact, unless you become a client, in which case we keep records as the contract and the law require.

Your rights

You can ask to access, correct or delete your data, object to or restrict its use, withdraw consent, and complain to your local data protection authority. Email sales@westqiao.com.

Changes

We may update this policy. The new version will be posted here with its date.